help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Having issues with downloading my date

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎01-23-2026 04:42 - last edited on ‎01-23-2026 11:54 by Fitbit Moderator

‎01-23-2026 04:42 - last edited on ‎01-23-2026 11:54 by Fitbit Moderator

 Having issues with downloading my date  after a week nothing happened  just updsy of 80 % disappeared  not tried again it's on 90 % not moved all day I deleted most of my info only wanted step sleep hart info

 

Moderator edit: clarified subject.

Best Answer
Labels:
0 Votes
1 REPLY 1

‎01-23-2026 11:53

‎01-23-2026 11:53

A warm welcome to the community forums @jaynemum5. 

Thank you for sharing with me this information about your data. Thank you for trying to fix it on your own. 

While reviewing your information I've been informed that you already contacted the Support Team for further assistance with this. In this case, they will let you know how to proceed. Please keep in contact with them and take a look at your inbox. 

Best Answer
0 Votes