Tuesday
- last edited
yesterday
by
DavidFitbit
Tuesday
- last edited
yesterday
by
DavidFitbit
As per the title I've had no SP02 readings for the past three days?
Moderator edit: Clarified Subject
Best AnswerTuesday
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
Tuesday
Hi @MissBecki, thanks for stopping by, I hope you're doing well.
Let me help you with the SpO2 data that is missing lately on your Pixel watch 4.
For general issues regarding SpO2 data, i invite you to check our help article How do I track blood oxygen saturation (SpO2) with my Fitbit device? > Why didn’t I receive SpO2 data?
In addition, you usually should be able to see your health metrics data once you meet the requirements. For more details about this topic, check our help article Track your health metrics in the Fitbit app > Troubleshooting health metrics > Why am I missing health metrics data.
Best AnswerTuesday
Tuesday
Hi, I've been doing everything correctly I sleep for 6-8 hours wear my watch consistently since I bought it in November.
Still no spo2 past 3 days.
Thanks becki
Best Answeryesterday
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
yesterday
Hi @MissBecki, thank you for the clarification.
In that case, can you confirm that you have not traveled abroad? Because the health metrics tile may not be available in all regions. In addition confirm that other metrics are being tracked such as breathing rate, heart rate variability, skin temperature and resting heart rate.
If everything is in order about this, try to troubleshoot the Fitbit app as the issue may be related to it. To do so, make sure the app is up to date by following the instructions in our help article How do I use the Fitbit app? > How do I update the Fitbit app?
You may also try to force quit the app if you haven't done so. For android, see Find, open & close apps on Android. For iOS, see Close an app on your iPhone or iPod touch.
Best Answer