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Having problems with food logs

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‎08-30-2021 20:16 - last edited on ‎08-31-2021 07:41 by Fitbit Moderator

‎08-30-2021 20:16 - last edited on ‎08-31-2021 07:41 by Fitbit Moderator

Every time I attempt to change the weighing method (ounce, gram, etc.), my drop down menu just flashes then vanishes. There is no way to select an option. Anyone else having this issue or know how to fix it? I'm on an Android phone when using the Fitbit app. 

 

Moderator Edit: Clarified subject

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‎08-31-2021 07:46

‎08-31-2021 07:46

Welcome to the Fitbit Community @EoxieStar! Thanks for the details provided about the issue with the food log section.

 

Please check that you have the latest version of the Fitbit app installed from the Google Play or Play Store. For more information, see How do I update the Fitbit app. If the app is updated, please try to force stop the app from your phone's settings by going to Settings > Apps > Fitbit > Force Close.

 

See you around.

If my post was helpful, you can vote for it. You can also mark it as Best Answer if it was what you were looking for!
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‎08-31-2021 15:47

‎08-31-2021 15:47

Hi,
I don't use my app to log foods I use my laptop computer. I hope this helps.
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