Health Metrics Tile crashing

[evosam]

Every time I click on the Health Metrics Tile, it's crashing the Fitbit App, just started today, I've done all the necessary's, but it's still not working.

Moderator Edit: Clarified subject

[Ofthe]

Since yesterday have been unable to access my stats from health metrics tile because as soon as I press it, it crashes the app. Any ideas? 

[Dono_S]

Same issues.

Samsung Galaxy S20+

Fitbit app version 3.41.1

Android version 11

[Salcut32]

Same issue on Samsung s20!

[Xima]

I called the support and they seems not aware of this issue.

[Xima]

How do you get beta? I install the app from play store..

[Xima]

We have a dissection here

https://community.fitbit.com/t5/Android-App/Health-Metrics-tile-crashing-on-Android/td-p/4493704/pag...

[Xima]

To be honest, it's not just health metrics,  all my guiled program crash the app too

[Hoopy12]

No the regular app. Uninstalled, reinstalled, cleared data and cache, its
definitely their update on the regular app.

[SlfdlcJ]

Pixel 4a and also happening which leads me to think it's the app, not the hardware given the various models people have listed.

[Xima]

I just checked their it's app, looks ok

So for sure it's android app issue

[zanimul]

I'm on the PAT study, it and the health metrics both appear to crash the app.  However, I see the app is still running and any subsequent attempts result in the same.  Restarted the App, rebooted the phone all to no avail.

[primortal]

Do the usual, uninstall the app and re-install.  Problems when away after that...

[Themccuaig]

Lately I've been trying to check my health metrics stats and when I click on it the whole app closes. Just wondering how I can fix this.

Thanks

[Admiralross2400]

Confirmed! Worked for me (though didn't this morning)

[Admiralross2400]

Confirmed. Sorted it for me

[GoldilocksH]

Same issue for me today.

Uninstall and reinstalled app to no avail. 

Android 11. Samsung A91. 

[GoldilocksH]

Same. Using android app. Reinstalled same issue.  Seems like it's a problem with the new update. Other android users have mentioned on another thread

[MissBlade79]

Doesn't work for me. 

[N8teGee]

I've merged this thread with the one on the Android board as this is an App issue. 

[Hoopy12]

I talked to them today they are working on rolling out a new update to fix
this issue.