Health Metrics on the app not working with Fitbit Inspire 3

[Sausage83]

I was told to download the latest version of the FitBit app to remedy this .    The latest version is stated as 3.86, however, when I download the Fitbit app on Google Play Store I get the 3.85.1 version.   Im not even certain this will help.   I tried restarting my fitbit, restarted my phone, uninstalling and reinstalling the app, clearing the cache, and deleting my info on the app without success.  I have the SP02 app installed.   I cannot search or find a SP02 clock face but don't know if that's necessary.   I only wear the Fitbit during the day but I still feel like it should give me the SP02 readings and skin temperature etc.  Anyone have a solution,????

Moderator edit: Subject for clarity.

[alexthecat]

@Sausage83 your Fitbit only measures skin temperature and SpO2 at night while your asleep. Neither of those metrics are measured during the day. If you are not wearing your Fitbit overnight, it will not record SpO2 or skin temperature and those metrics will not be reported. 

[Sausage83]

Ahhh. Ok that makes sense. Honestly, this is kind of misleading by
Fitbit. I am now considering returning it and look for something that
provides instant monitoring. Thanks for the info.

[RodrigoMFitbit]

@alexthecat Thanks for the explanation. That is true, SpO2 and other health metrics will be measured during sleep time only.

@Sausage83 Welcome to the forums. Thanks for reaching out about the health metrics on the Fitbit app. Please note that these metrics will be claculated with your sleep data. Your Fitbit device measures your SpO2 levels while you sleep using red and infrared sensors on the back of the device. If you do not wear the device to sleep, it will not calculate the health metrics. 

Here you can find more information about this:

• How does my Fitbit device measure my SpO2 level?
• What should I know about health metrics in the Fitbit app?

About the Fitbit App version, please note that until yesterday the v3.86 was released to all users. The Google Play Store will soon show it to you too. I appreciate your patience. I was informed that your inquiry has been submitted with support. Stay in contact with them, they will help you out!

[Sausage83]

Is there a Fitbit device that provides daytime SP02? If not, is this
something Fitbit is looking to change in the future? I think the
advertising regarding the health metrics is a bit misleading. I do not
want to wear any devices at night.

[RodrigoMFitbit · Accepted solution]

@Sausage83 Thanks for the swift reply. There is currently no device that can track daytime or give you an immediate SpO2 reading. 

I appreciate your feedback regarding the advertising of the health metrics. I was going through it (Fitbit Health Metrics) and some parts of the explanation do not mention it is during sleep time only. However, some do specify it is while you sleep. I can understand the confusion though. I am not part of the development team, but rest assured that Fitbit is always looking for ways to improve our products.

The best place to make your voice heard is the "Product Feedback" board, where you can submit your ideas and share it with other members. You can submit your comments as a suggested idea. The suggestions with more votes are taken into consideration by our developers for new updates or product development. Thanks in advance!