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Heart info summary info missing at top of heart dashboard

ANSWERED
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‎11-17-2020 23:00

‎11-17-2020 23:00

This issue started today.  I logged in and out but that didn't help.  I also noticed that my profile info is missing.  Anybody else had the same problem?  I am using Samsung a51 android phone, and have no problem synching and app still seems fine except for the two issues.

Screenshot_20201118-194648_Fitbit.jpg

 

Screenshot_20201118-195652_Fitbit.jpg

 

 

Versa 2, Charge 2
Best Answer
1 BEST ANSWER

Accepted Solutions

‎11-18-2020 06:15

‎11-18-2020 06:15

Try this: Turn off the app from background on your phone then restart your phone. 

While your Fitbit charges or you just want to catch your breath, join us on the Lifestyle Discussions





Community Council Member

Warren | Cincinnati, OH

Versa Lite, Ionic, Charge3, Inspire HR, Blaze(retired), Alta( retired),- Pixel 3

Take a look at the Fitbit help site for further assistance and information.

View best answer in original post

Best Answer
2 REPLIES 2

‎11-18-2020 06:15

‎11-18-2020 06:15

Try this: Turn off the app from background on your phone then restart your phone. 

While your Fitbit charges or you just want to catch your breath, join us on the Lifestyle Discussions





Community Council Member

Warren | Cincinnati, OH

Versa Lite, Ionic, Charge3, Inspire HR, Blaze(retired), Alta( retired),- Pixel 3

Take a look at the Fitbit help site for further assistance and information.

Best Answer

‎11-18-2020 10:18

In response to wtksk8r

‎11-18-2020 10:18

Thank you,  that worked. 

Versa 2, Charge 2
Best Answer
0 Votes