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Mindfulness logging under Exercise

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‎09-26-2020 06:13 - last edited on ‎09-29-2020 18:14 by Fitbit Moderator

‎09-26-2020 06:13 - last edited on ‎09-29-2020 18:14 by Fitbit Moderator

I have tried several "mindfulness sessions" on the Fitbit app, but they are not logging under the "Mindfulness" tab, only the "Exercise" tab. Tracking mindfulness was the main reason that I opted to get Premium, so if anybody has any idea why the mindfulness sessions are not being tracked as mindfulness, I would really appreciate the support. 

 

Moderator Edit: Clarified subject

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3 REPLIES 3

‎09-29-2020 18:09

‎09-29-2020 18:09

Hi @vegwithdev, welcome to the Community Forums!

 

Thanks for bringing this to our attention and for the details that were shared. To better assist you with this, can you please let me know which Android mobile device are you using? When was the first time you experienced this issue and how many times since then? In the meantime I receive your answers, please try the following steps and let me know if the issue persists:

 

  1. Force quit the Fitbit app.
  2. Uninstall the app from your mobile device.
  3. Make sure that the Android version is up to date.
  4. Reboot your mobile device.
  5. Reinstall the Fitbit app.
  6. Login using your account credentials.

 

Looking forward to your reply.

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‎11-14-2020 07:37

In response to RicardoFitbit

‎11-14-2020 07:37

Had same issue. This worked for me.

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‎11-18-2020 10:50

‎11-18-2020 10:50

I'm having the same issue I Uninstalled the app then it work for day and stop working the next day. This has been happening  lot

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