Heart rate accuracy issue during Weights or Workout exercises

[Padang666]

My heart rate says I'm only at 99-100 bpm when I'm weightlifting...and I go pretty hard. It's pissing me off because FitBit only sent me the basic garbage of turn it off and turn it on again... anyone have any hints other than the obvious trouble shooting?

Moderator Edit: Clarified subject

[Rich_Laue]

May I ask what Fitbit you have @Padang666 ?

Normaly this happens when the watch is right on the wrist apposed to slightly up the arm. 

• How do I track my heart rate with my Fitbit device?
• What factors can affect my heart-rate reading on my Fitbit device?

[Padang666]

I have a versa 2

[Padang666]

@Rich_Laue I have a fitbit versa 2, I've been trying to get this problem resolved since spring time. Wondering if they could just send me a replacement one or something? I've tried just about everything on both wrists

[Padang666]

Still crickets....sweet