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Heart rate not showing on Fitbit

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‎01-30-2019 11:12 - last edited on ‎01-31-2019 06:48 by Fitbit Moderator

‎01-30-2019 11:12 - last edited on ‎01-31-2019 06:48 by Fitbit Moderator

Heart rate displays as null on replacement fitbit any help pls, 

 

 

Moderator edit: Clarified subject

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‎01-31-2019 06:58

‎01-31-2019 06:58

Welcome to the Forums @R77KEE.

 

Let me help you figure out what is going on with with your replacement.

 

The first thing I'd recommend is that you try to follow the steps listed in this help article. They should definitely help in getting it all to work correctly.

 

In the meantime please let me know what Fitbit is it that you have at the time.

 

Look forward to your reply.

Lanuza | Community Moderator

Remember to vote for posts that helped you out! Tired of the same workout music? Try a Podcast! 🙂
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