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Heart rate not showing samsung galaxy Note 3

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‎12-01-2018 12:31

‎12-01-2018 12:31

Hi,
I got the FitBit Alta HR, and it's simply everything I wanted from a activity tracker/watch
But, when I try to use the android app on my Galaxy Note 3 phone, the heart rate won't show up in realtime, why is this?

I also have the Galaxy Note 8, and it has no problems showing the heart rate in realtime when in use.

Best regards
Daniel Lange

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‎12-01-2018 12:40

‎12-01-2018 12:40

Never mind, after fiddling around in the settings, and finding my way into "Notification access" and turning it on for Fitbit, it seemed to be working

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