help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Heart rate on app not working

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎01-10-2020 21:29 - last edited on ‎01-12-2020 10:32 by Fitbit Moderator

‎01-10-2020 21:29 - last edited on ‎01-12-2020 10:32 by Fitbit Moderator

The app isn't working today.

 

Moderator edit: Subject for clarity 

Best Answer
0 Votes
1 REPLY 1

‎01-11-2020 20:31 - last edited on ‎09-12-2025 14:11 by Fitbit Moderator

‎01-11-2020 20:31 - last edited on ‎09-12-2025 14:11 by Fitbit Moderator

Hi @AzureTeen, welcome to the Community Forums!

Thanks for bringing this to my attention. To better assist you, can you please expand on the issue you're currently experiencing with the Fitbit app? Also, which mobile device are you using? When was the first time you experienced such difficulties and how many times since then? More information will be appreciated.

Looking forward to your reply. 

Best Answer
0 Votes