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Heart rate zone setting on app

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‎09-09-2020 07:47 - last edited on ‎09-09-2020 15:54 by Fitbit Moderator

‎09-09-2020 07:47 - last edited on ‎09-09-2020 15:54 by Fitbit Moderator

Versa Lite. When will it be updated to work correct on app? Thanks

 

Moderator Edit: Clarified subject

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‎09-09-2020 15:54

‎09-09-2020 15:54

Hi @Adrixx, welcome to the Community Forums!

 

Thanks for your post. To better assist you with your concern, can you please elaborate? Are you experiencing an issue with the heart rate information that's recorded with your Versa Lite? Which phone are you using? When was the first time you experienced this issue and how many times since then? More details will be appreciated.

 

Looking forward to your reply. 

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‎09-10-2020 03:25 - edited ‎09-10-2020 05:12

In response to RicardoFitbit

‎09-10-2020 03:25 - edited ‎09-10-2020 05:12

Screenshot_20200910-071031_Fitbit.jpg

 

If I change my custom heart rate zones in the app, they change but do not take effect? Meaning if I close out the app and open it, go to heart rate zones new goals are correct. When I exercise  the zones do NOT  come close to my setting or what records for the activity? Had my phone and Versa lite both for over a year and never had this problem until now. 

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