help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Highly disappointed in Fitbit

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎05-06-2020 04:44

‎05-06-2020 04:44

Very disappointed in Fitbit with being the leading manufacturer of exercise trackers and can't even get a watch face with the Day on it.  And why does it take 20 plus minutes for my tracker to sync with my phone.... never had this many issues with Samsung.

Best Answer
0 Votes
5 REPLIES 5

‎05-06-2020 05:37

‎05-06-2020 05:37

What phone? 

How many apps are running? 

Best Answer
0 Votes

‎05-06-2020 05:49

In response to Rich_Laue

‎05-06-2020 05:49

Galaxy 7 Edge

I have zero apps running while I'm trying to sync.  I can easily connect to Alexa, wireless headphones and screen mirroring on the TV.  

Best Answer

‎05-06-2020 14:11

In response to LaRocko

‎05-06-2020 14:11

And none of them connect through the Fitbit proprietary Bluetooth low energy drivers 

Best Answer
0 Votes

‎05-07-2020 09:49

In response to LaRocko

‎05-07-2020 09:49

I have seriously been considering getting a samsung watch to go with my note 10 and ditching fitbit. I have the scale and the watch though smh.

Best Answer

‎05-07-2020 10:06

In response to JayBee661

‎05-07-2020 10:06

I had a Samsung Gear Fit 2.  I broke it and then I got a Fitbit for a present.  The Samsung I had, you could download unlimited watch faces and never had an issue syncing.  It pretty much did exactly what Fitbit can do.  The only difference I noticed was the band, fitbit's band is a little better.  🤷‍:male_sign:

Best Answer
0 Votes