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Historical data unavailable

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‎04-08-2016 12:39

‎04-08-2016 12:39

When syncing the fitbit app saysy historical data is unavailable. I have logged out and in again, I've cleared the cache on my smartphone, I've force closed the app but to no avail. The fitbit is working fine but the data is just not there, since last night. Any suggestions?
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‎04-08-2016 15:32

‎04-08-2016 15:32

Welcome to the Fitbit Community @Mathieu75. It's great to have you here. Your data should be there. I would recommend setting up your Fitbit Charge HR as a replacement device. This might help to settle everything up. Let me know how it goes.

 

I moved this thread to the Android app board because it's more related to the topic. Hope to see you around more often. Smiley Very Happy

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