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Hourly Activity Graph Not Updating at all

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I have not been able to get the hourly activity or active minutes to update since Tuesday. Anyone else? Amy suggestions? I have a blaze. 

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Hi there @Beyerkel, good to see you again! Is your other stats updating normally or are presenting issues too? Are you reaching your 250 steps for each hour?

 

Try to do the following in case the issues is isolated only in the portion of your hourly goal.

 

I recommend making sure that you're updated to the latest version of the Fitbit app for Android, version 2.55

 

Clear the App cache:

 

If you have this version, please log out from your Fitbit app and go to your phone settings. Access to the App manager option and look for the Fitbit app in your downloaded apps list. Once you are there, clear the app cache and data and finish the workaround by restarting your phone. When your phone has initialized again, go back to your app and try again.

 

Hope this helps. See you until the next time!

Roberto | Community Moderator

"Great things are done by a series of small things brought together.” What's Cooking?

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