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Hourly Activity Widget stuck on EST

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Since the last App update, my Hourly Activity Widget has shown 3 hours as "active" instead of just the current hour (ie past hours pink, current hour and the next two highlighted in gray. I live in PST, and on a recent trip to the east coast noticed that the active bars were correct, and only the active hour was highlighted. As soon as I got home, back to 3 bars active at a time. I've tried reinstalling the app, turning hourly activity on and off, changing my settings on the dashboard. Just annoying tbh.App Dashboard with hours 3-6p highlightedApp Dashboard with hours 3-6p highlightedHourly Activity Details with correct highlight of only the 3-4p hour.Hourly Activity Details with correct highlight of only the 3-4p hour.

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2 REPLIES 2

Hi @Okglo, it's nice to see you again participating here in the Community Forums, welcome back!

 

Thanks for troubleshooting this situation prior to posting and for the screenshots that were attached into your post. To better assist you with this uncommon situation, can you please let me know which mobile device are you using to check the Fitbit app? When was the first time you experienced this issue and how many times since then? If you haven't already done so, I recommend you to follow the steps:

 

  1. Force quit the Fitbit app.
  2. Uninstall the app from your mobile device.
  3. Make sure that the Android version is up to date.
  4. Reboot your mobile device.
  5. Reinstall the Fitbit app.
  6. Login using your account credentials.

 

Keep me posted and let me know if you have any additional questions. 

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Hi Ricardo,

 

I followed all the steps yesterday, and even changed my start time to 8a (10 hours). At 8:40am today, 3 hours are still highlighted in gray. 

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