Hourly activity an hour off

[AltoWoman]

 

In the app, my hourly activity is showing up an hour off. MY WATCH AND MY PHONE BOTH HAVE THE CORRECT TIME.  For example, in the included screenshot, I actually met my step goal for 7am, 9am, and 10am, but the app shows that I met it for 8am 10am and 11am. It shows my goal for the 11am hour as met even though, as evidenced by the time displayed on the phone, it's 11:38am and my watch shows that I have NOT met the goal yet.  I am not confused about how the hours are counted, as I have been using this feature for years and this has not been the situation before:  I should not be seeing the goal as met for 11am, when it's 11:38am and my goal is not met.  The graph on the app is one hour off.  

Yes, we entered daylight savings a couple of weeks ago in the US, but to reiterate, BOTH MY PHONE AND MY WATCH (CHARGE 6) ARE SHOWING THE CORRECT TIME.  

[Gr4ndp4]

Hi, @AltoWoman welcome. Have you tried restarting your phone? If that fails (or failed), try deleting the Fitbit app & reloading it. Sync before you start, go to the Fitbit app on your phone>force stop>clear storage>uninstall>RESTART YOUR PHONE>load the Fitbit app from the store & log in with your Google account.

I hope this helps. Please post here again & let us know how you get on.

Cheers

[Guy_]

Hi @AltoWoman - it would seem a hangover from the DST change, first try simply clearing the Fitbit app storage cache and force stopping it, if that doesn't help, logout and swipe off the Fitbit app and repeat the process.