Cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

How can I get the Mobile Track to calculate my steps?

Replies are disabled for this topic. Start a new one or visit our Help Center.

I set up my account this morning, but the app has not been tracking my steps. Is there a feature that I'm not finding that needs to be turned on to track steps? 

Best Answer
0 Votes
3 REPLIES 3

@JoneeFit614, do you mean that you do not have a Fitbit tracker, and want to use Mobile Track on the phone alone to track your activity?  If so, Mobile Track is available/supported on only on a few Android phones.  Have you checked the compatibility list to see if your phone is supported?

 

Best Answer
0 Votes

I just checked and steps are not included in the features for my phone. That's disappointing considering I downloaded the app to track steps since the Pacer app was way off. 

Best Answer
0 Votes

Yes, @JoneeFit614, many phones are no longer including the pedometer capability. 

Best Answer
0 Votes