04-11-2017 08:01
04-11-2017 08:01
I set up my account this morning, but the app has not been tracking my steps. Is there a feature that I'm not finding that needs to be turned on to track steps?
04-11-2017 08:31
04-11-2017 08:31
@JoneeFit614, do you mean that you do not have a Fitbit tracker, and want to use Mobile Track on the phone alone to track your activity? If so, Mobile Track is available/supported on only on a few Android phones. Have you checked the compatibility list to see if your phone is supported?
04-11-2017 08:47
04-11-2017 08:47
I just checked and steps are not included in the features for my phone. That's disappointing considering I downloaded the app to track steps since the Pacer app was way off.
04-11-2017 09:03
04-11-2017 09:03
Yes, @JoneeFit614, many phones are no longer including the pedometer capability.