06-01-2018 04:02
06-01-2018 04:02
Starting this morning, my sleep tile doesn't show anything. If I drill into sleep logs it does, but the tile on the dashboard doesn't. Even for previous days, (where it was showing sleep for each day), it doesn't show sleep anymore in the HOW DID YOU SLEEP tile. I've tried force stopping and restarting the app, restarting my phone... Nothing seems to help.
06-01-2018 14:31
06-01-2018 14:31
Hi, @toddsdonald! One thing to note is that even when you go to previous days, the sleep tile doesn't change from your current day's sleep, you only see previous days from within the subsection, so is it possible that your Fitbit didn't record sleep for today? Also, I would suggest trying to log out/into your app and also try clearing the cache and data for the app if this is not the case.
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01-26-2019 18:15
01-26-2019 18:15
Mine is doing the same thing, with an additional problem: my Fitbit App switched my Friday night's sleep hours for my Thursday night's sleep hours. I slept about 4 hours on Thursday and about 7 hours on Friday and my Fitbit app is saying that I slept 7 hours Thursday and 4 hours on Friday. Anyone know what's going on and how to fix it?
01-26-2019 18:19
01-26-2019 18:19
@fmaria wrote:Mine is doing the same thing, with an additional problem: my Fitbit App switched my Friday night's sleep hours for my Thursday night's sleep hours. I slept about 4 hours on Thursday and about 7 hours on Friday and my Fitbit app is saying that I slept 7 hours Thursday and 4 hours on Friday. Anyone know what's going on and how to fix it?
Try clearing the cache on the app and then a forced restart.
01-26-2019 18:30
01-26-2019 18:30
How would I clear the cache?
Thanks.
01-26-2019 18:33