01-25-2016 17:19
01-25-2016 17:19
Answered! Go to the Best Answer.
01-26-2016 13:33
01-26-2016 13:33
Hi @longbowgilly nice to see you around! I recommend log out from your Fitbit app and after that try to clear your Fitbit app browser cache by going onto your phone settings, you'll find applications there, tap it, tap on the Fitbit app and hit Clear Data. Finally, turn off your cellphone and wait for 5 seconds, turn it On again, log back into your Fitbit app and try to delete the weight now.
Let me know how it goes!
If this post was helpful vote for it or accept it as a solution! Remember challenge yourself and become better than yourself. Share your story!
01-26-2016 13:33
01-26-2016 13:33
Hi @longbowgilly nice to see you around! I recommend log out from your Fitbit app and after that try to clear your Fitbit app browser cache by going onto your phone settings, you'll find applications there, tap it, tap on the Fitbit app and hit Clear Data. Finally, turn off your cellphone and wait for 5 seconds, turn it On again, log back into your Fitbit app and try to delete the weight now.
Let me know how it goes!
If this post was helpful vote for it or accept it as a solution! Remember challenge yourself and become better than yourself. Share your story!
05-06-2016 03:21
05-06-2016 03:21
I started the steps you suggested by simply logging out of the Fitbit app and that itself worked to resolve this issue. Thanks Tarin!
05-06-2016 15:43
05-06-2016 15:43
Wohoooo, that is great @Gymgrl421! By the way, let me share with you our Discussion Board where you'll find a lot of tips to hit and improve your goals.
Keep Stepping!
If this post was helpful vote for it or accept it as a solution! Remember challenge yourself and become better than yourself. Share your story!
09-23-2017 20:38
09-23-2017 20:38
I had the same problem and followed Tarin's instructions and it worked! Thank you!!! Now I get a fresh start with a new Fitbit!!