10-18-2022
09:02
- last edited on
10-18-2022
12:30
by
RodrigoMFitbit
10-18-2022
09:02
- last edited on
10-18-2022
12:30
by
RodrigoMFitbit
I've had my Fitbit luxe for nearly a year but get no weekly reports! How do I remedy this
Moderator edit: Subject for clarity.
Best Answer10-18-2022 09:06
Diamond Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
10-18-2022 09:06
Hi @MaggieS07 you need to be sure your settings allow for emails from Fitbit.
Best Answer10-18-2022 12:37
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
10-18-2022 12:37
@Odyssey13 Thanks for your help.
@MaggieS07 Welcome to the forums. Thanks for being part of the Fitbit family.
I will gladly help you regarding your weekly report. This you can enable in the email notifications setting from Fitbit. Here you find the instructions to review which notifications Fitbit sends you: How do I choose which alerts Fitbit sends me?.
There you will be able to select which push notifications are sent on your smartphone and which email notifications you should receive. If the weekly report is already activated, please make sure to check the spam and junk folders of your email address.
Have a nice day!
10-19-2022 09:30
10-19-2022 09:30
Thanks all sorted
Best Answer