help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

How do i change the time

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎09-03-2016 18:16

‎09-03-2016 18:16

Help! The time on my fitbit is 2 hours later then the time on my phone and i reset it and it still didn't change.
Best Answer
0 Votes
1 REPLY 1

‎09-04-2016 03:15

‎09-04-2016 03:15

Hi, @JanelleNosewort, you will need to check your timezone.  You can find this under account --> advanced settings.  If the timezone is incorrect, select the correct timezone and sync your Fitbit.

 

If the timezone is already correct, snd the time on your Fitbit is still wrong, then choose any INCORRECT timezone and then sync your Fitbit.  Once it has synced, go bsck to the timezone setting and this time select the CORRECT timezone and sync again.  This should solve the problem.

 

I hope this helps.  Welcome to the Community!

Sense, Charge 5, Inspire 2; iOS and Android

Best Answer
0 Votes