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How do your sync your Fitbit?

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‎01-22-2020 04:49 - last edited on ‎01-23-2020 13:15 by Fitbit Moderator

‎01-22-2020 04:49 - last edited on ‎01-23-2020 13:15 by Fitbit Moderator

On charge 2 how do you sync it?  My button is gone! 

 

 

Moderator edit: updated subject for clarity

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‎01-23-2020 13:14 - edited ‎10-11-2023 08:33

‎01-23-2020 13:14 - edited ‎10-11-2023 08:33

Hello there @HisDestinee74, welcome to the Community Forums. I'll be glad to help you.

In order to sync your Charge 2, please see: How do Fitbit devices sync their data? or if you're having syncing difficulties, follow the troubleshooting steps recommended in the help article: Why does my Fitbit device sync?

About the button, do you mean it fell off? If so, could you please send me a photo of the missing part? In order to send images, you need to click on the "Reply" button which will take you to the following screen:

attachingphoto.png

 

Maria | Community Moderator, Fitbit


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