12-15-2019 17:25
12-15-2019 17:25
Hello,
I currently have a Charge 3 and am thinking of getting a Versa 2. I want to be able to use both but am not sure if both can be added to my account and syncing to the app at the same time. I tried searching and found the comment below. Does this mean that I only add one of the 4 types or one of each?
"Note that you can't connect multiple devices that use the Fitbit App Gallery to one account. For Fitbit Charge 3, Fitbit Ionic, Fitbit Inspire series, and Fitbit Versa series, only connect one of these devices to your account at a time."
Thank you,
Answered! Go to the Best Answer.
12-15-2019 17:53
12-15-2019 17:53
Unfortunately only 1 total;
i.e. you cannot have a Charge 3 and a Versa 2 on the same account.
12-15-2019 17:53
12-15-2019 17:53
Unfortunately only 1 total;
i.e. you cannot have a Charge 3 and a Versa 2 on the same account.
12-20-2019 15:31
12-20-2019 15:31
Thank you! I think I'll wait to get a new Fitbit in this case 🙂
11-26-2020 11:57
11-26-2020 11:57
It is stupid, dump and non-sense. Why should we need a separate account for each Fitbit device for the same person?. It is completely ridiculous.
11-26-2020 13:28
11-26-2020 13:28
@Muneeswar When the devices were simpler, it was easy to have different trackers on one account. People tend not to have separate accounts, because the data can't get merged. Let's say I have a Charge 3 and a Versa 2. When I want to switch, I go to the + Set Up a Device option. When I select the Versa 2, I get a dialog box that asks me if I want to replace the Charge 3. When I say yes, I go through the steps to add the Versa 2. As a long time user who used to be able to easily switch between devices, these extra steps are really annoying.
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.
11-27-2020 06:00
11-27-2020 06:00
Thank you @LZeeW for the reply. But it doesn't help us to resolve the issue of adding more then one device for the same Fitbit user account. I would strongly suggest you guys to consider to enhance the App to allow more than one device to the same account based on the device-id. Seems Fitbit is the lack of creativity and try to understand the consumers perspective.
12-23-2020 22:09
12-23-2020 22:09
Buy you can have a Sense and a Charge 2 on the same account since the Charge 2 is an older device without any apps!