05-06-2021
07:37
- last edited on
05-07-2021
13:22
by
SilviaFitbit
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

05-06-2021
07:37
- last edited on
05-07-2021
13:22
by
SilviaFitbit
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
I like posting images with my workouts on the community tab. When I did it for the first time I selected "Bitmoji" as the app to go through, thinking that it would ask each time which app I wanted to use. Now, every time I try to post an image, it automatically opens up the Bitmoji app, without giving me the option to use a different app on my phone (Gallery or Google Photos). Is there any way to change this? Using an Android.
Thanks!
Moderator Edit: Clarified subject

05-07-2021 13:22
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post



05-07-2021 13:22
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
@AnnaStroush Welcome to the Fitbit Community.
Thanks for the details mentioned. I've moved your post to this board because it's more related to the topic.
Try the following:
- Log out from the Fitbit app
- Clear the app cache
- Log back in and try uploading an image to your Feed
Note that if you want the app to ask you every time which app you want to use, tap on "Just once" instead of "Always".
Hope this helps.
Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.

05-07-2021 15:45
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

05-07-2021 15:45
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
Thank you for your response! I tried doing that, and unfortunately it still opened up the Bitmoji app automatically without giving me an option to choose. I decided to uninstall the app and tried it, but again, it opened up the Bitmoji app without any prompts. Any other ideas of what might be going on?
Thanks again!

05-08-2021 16:19
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post



05-08-2021 16:19
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
@AnnaStroush Thank you for getting back. I appreciate the extra troubleshooting performed. In this case, it's recommended to contact your phone provider, they'll have additional information on how to change this default app.
Have a nice day.
Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.

