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How to cancel Fitbit Premium

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‎02-25-2021 17:39 - last edited on ‎03-08-2021 16:47 by Fitbit Moderator

‎02-25-2021 17:39 - last edited on ‎03-08-2021 16:47 by Fitbit Moderator

Help! I've been trying to cancel my fitbit premium and it is near impossible. Can someone help me?

 

Moderator Edit: Clarified subject

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1 BEST ANSWER

Accepted Solutions

‎02-25-2021 18:11

‎02-25-2021 18:11

from a moderator: "you need to do the following procedure to cancel your Fitbit Premium subscription: 

 

  1. In the Fitbit app, tap the Today tab  
     

     > your profile picture.

  2. Scroll down and tap Manage Subscriptions. Your active subscriptions open in your phone’s app store.
  3. Tap your Fitbit Premium subscription > Cancel Subscription. Note that you won't see this option if you already canceled your subscription. Your subscription expires at the end of your current monthly or yearly subscription term.

Once you're redirected to Google Play please make sure to follow this procedure to cancel the subscription on Google Play. 

 

Keep in mind that Fitbit subscriptions are non-refundable. However you could always contact Google Play, sometimes they provide refunds. "

Stepping in the U.S.A. since September 2013. Android 14

View best answer in original post

Best Answer
1 REPLY 1

‎02-25-2021 18:11

‎02-25-2021 18:11

from a moderator: "you need to do the following procedure to cancel your Fitbit Premium subscription: 

 

  1. In the Fitbit app, tap the Today tab  
     

     > your profile picture.

  2. Scroll down and tap Manage Subscriptions. Your active subscriptions open in your phone’s app store.
  3. Tap your Fitbit Premium subscription > Cancel Subscription. Note that you won't see this option if you already canceled your subscription. Your subscription expires at the end of your current monthly or yearly subscription term.

Once you're redirected to Google Play please make sure to follow this procedure to cancel the subscription on Google Play. 

 

Keep in mind that Fitbit subscriptions are non-refundable. However you could always contact Google Play, sometimes they provide refunds. "

Stepping in the U.S.A. since September 2013. Android 14

Best Answer