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How to clear "Sync Challenges Account" notification

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‎07-29-2019 16:06 - last edited on ‎07-30-2019 12:15 by Fitbit Moderator

‎07-29-2019 16:06 - last edited on ‎07-30-2019 12:15 by Fitbit Moderator

How can I clear the notification "Sync Challenges Account" from my phone's notification bar?

 

Moderator edit: Subject for clarity 

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3 REPLIES 3

‎07-30-2019 12:14

‎07-30-2019 12:14

Hello @twall78 welcome to the Community Forums! Thanks for your post.

 

Seems odd that you're unable to clear that specific notification from your mobile device, can you please let me know if you already tried just syncing your Fitbit device with your account to update the steps from your challenge? This should be able to clear the notification. Also, you can try rebooting your mobile device if the previous doesn't work.

 

Keep me posted. 

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‎08-06-2019 04:15

In response to RicardoFitbit

‎08-06-2019 04:15

I figured it out. Not sure what I did, but I turned off a bunch of notifications and it went away.

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‎08-16-2019 11:55

In response to twall78

‎08-16-2019 11:55

Thanks for your reply and update @twall78, sorry for the delay in responding.

 

I'm happy to know that your concern was resolved after turning off some notifications, thanks for your patience troubleshooting this matter. Don't hesitate to contact me back if you require further assistance, I'll be around if need have any additional questions for me to answer.

 

By the way, I want to suggest you to visit our discussion forums and participate. There are several users who are interested in fitness, healthy eating, better sleep, among others. I'm sure that they will be happy to meet you there. 

 

See you around.

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