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How to delete Weight goal met badge?

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‎05-12-2018 09:29 - last edited on ‎05-15-2018 07:36 by Moderator Alum

‎05-12-2018 09:29 - last edited on ‎05-15-2018 07:36 by Moderator Alum

When logging my weight one day, I accidentally typed in 15. I got a "congrats on meeting your goal!" Badge that now won't go away. I can start a new goal and it goes away, but then it starts me from that day and looks like I've lost 0lbs! If I go in and manually adjust the start date and weight, the "congrats" box comes back. I've tried uninstalling and reinstalling the app. I immediately changed the 15lb entry to the actual weight. 

 

 

Moderator Edit: Updated Subject For Clarity.

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4 REPLIES 4

‎05-15-2018 07:35

‎05-15-2018 07:35

Hello there @Elle12, welcome aboard to the Fitbit Community! My apologies for the late response and thank you for sharing with us the issue you are experiencing with your weight badge.

 

In this case as you know the badges was awarded, since your Dashboard think you have met your goal. When you create a new goal it will remove the badge waiting to reward you with another, but the start time and all your progress will be reset. 

 

So, in this case we need to take care of this badge, however though our Fitbit Community is not possible. My recommendation is to restore your original weight goal you have regardless if your badge shows again. I was able to reach out to our Support Team and they confirmed that someone will be getting in touch with you via email to the address in your Community profile within the next 24-48 hours to further assist you.

 

Hoping to hear some good news from you soon!

Roberto | Community Moderator

"Great things are done by a series of small things brought together.” What's Cooking?

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‎06-16-2018 12:51

‎06-16-2018 12:51

I'm having the same problem if you find a solution please let us know. Thank you

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‎09-19-2019 10:16

In response to RobertoME

‎09-19-2019 10:16

I kind of have sort of the same problem. I had bought a smart scale & in setting it up on the app, I mistakenly typed in my goal weight instead of my present weight, which synced to my Fitbit, which in turned synced to MyFitnessPal.🙂 I received a goal weight trophy badge with 115 lb loss. As much as I would like that to be reality & I am actively working on it, and it WILL happen, but I am not there yet. I corrected all apps, but the trophy is still there. Should I just ignore it?🤷‍:female_sign:

Debbie C

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‎11-01-2019 21:13

In response to RobertoME

‎11-01-2019 21:13

I re set the weight goal my trophy 🏆 still there so the tip did not work I like the trophy to go bye it says won 2 times which is a lie  I have yet .

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