11-16-2021
23:44
- last edited on
11-17-2021
12:22
by
RodrigoMFitbit
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11-16-2021
23:44
- last edited on
11-17-2021
12:22
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RodrigoMFitbit
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How do you delete a clock face
Moderator edit: Subject for clarity.

11-17-2021
12:28
- last edited on
07-27-2024
05:57
by
MarreFitbit
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11-17-2021
12:28
- last edited on
07-27-2024
05:57
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MarreFitbit
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@Olyamishk Welcome to the forums. I will gladly show you how to delete a clock face. Smartwatches will store up to five clock faces. This is the Versa series, Ionic and Sense for example. You can delete a clock face in the settings of your Fitbit devic. Open the Fitbti App, tap no your profile picture > Device Name > Gallery > Device Name. There you have a list of the installed clock faces. Tap on the one you wish to remove. Scroll all the way down and tap on "remove clock face" and confirm. This will remove the clock face from your device and will let you save another favorite.
Hope this helps. Have a nice one!

12-26-2021 13:22
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12-26-2021 13:22
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I'm having the same issue but it doesn't allow to "remove clock face" - the only button there says "select" and it switches to that one.
i've tried going into the store to delete them the 'long' way - seeking them out individually via checkmark and clicking on them but again, no "uninstall" button. again, they only show the green "select" button with a plus sign. i've tried overriding them too - thinking new downloaded faces might bump out the old ones but they don't show up in the set of 5 i could switch between in the app nor on the sense itself either.
tried resetting both the app and the sense but no joy.

12-26-2021 13:34
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12-26-2021 13:34
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i just got it to work but i had to uninstall the app entirely after saving everything while rebooting the watch at the same time.
THEN it showed up in the app at the very bottom of the watch face screen options under the sense tab as you described, in red.
no idea why that was necessary as i have it auto-updating and nothing new came through as a software or firmware update but who knows.

12-27-2021
02:06
- last edited on
07-27-2024
05:57
by
MarreFitbit
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12-27-2021
02:06
- last edited on
07-27-2024
05:57
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MarreFitbit
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You can't remove the active clock face in the Fitbit App.
First you have to make another one the active one, then the "Remove clock face" will be enabled for the one you want to remove.
Author | ch, passion for improvement.

12-27-2021 07:36
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12-27-2021 07:36
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there were 5. that wasn't the issue.

12-27-2021
10:01
- last edited on
07-27-2024
05:57
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MarreFitbit
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12-27-2021
10:01
- last edited on
07-27-2024
05:57
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MarreFitbit
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@sarcazm- if you reinstall the Fitbit App without syncing it refreshes things and it presumably no longer knows which is the active clock face, so may be you can remove any of the clock faces. The approach provided saves having to do this uninstall of the Fitbit App.
Though now be aware you will have to redo the Notifications and App notifications again, and any other special settings lost by the reinstall to get things working properly again.
Author | ch, passion for improvement.

