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How to get in touch with Support or the Community from the Fitbit app?

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‎07-06-2021 02:26 - last edited on ‎07-08-2021 16:19 by Fitbit Moderator

‎07-06-2021 02:26 - last edited on ‎07-08-2021 16:19 by Fitbit Moderator

Hi Fitbit team,

Could you make a help button on top of the app? I found it difficult to seek help from communities / Fitbit support. Thanks!

 

Moderator Edit: Clarified subject

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2 REPLIES 2

‎07-07-2021 09:16

‎07-07-2021 09:16

In the Fitbit App there's a way.

Click on Profile photo [top left], scroll down to Help & support.

Author | ch, passion for improvement.

Best Answer

‎07-08-2021 09:04

In response to Guy_

‎07-08-2021 09:04

@maxtong you will also find a link to contact fitbit support and a link to these community forums. 

Go to the bottom of the page that you are reading. 

Tap the help found their. 

 

In the top right of this page, tap your profile pic. Then tap cobra tact support. 

 

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