help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

How to set the correct time on my Versa 2?

ANSWERED
Replies are disabled for this topic. Start a new one or visit our Help Center.

‎12-17-2019 17:21 - last edited on ‎08-21-2021 11:14 by Fitbit Moderator

‎12-17-2019 17:21 - last edited on ‎08-21-2021 11:14 by Fitbit Moderator

How do I set the correct time on my versa 2

 

Moderator Edit: Clarified subject

Best Answer
0 Votes
1 BEST ANSWER

Accepted Solutions

‎12-18-2019 01:51

‎12-18-2019 01:51

You can't manually set the time but it should reset itself whenever it syncs to your phone or computer based on the time on that device. Does your fitbit seem to be syncing ok?

 

The other thing that affects the time is the timezone in your profile. You can check yours at https://www.fitbit.com/settings/profile If you do change it then you'll need to sync again to update your fitbit.

View best answer in original post

Best Answer
4 REPLIES 4

‎12-18-2019 01:51

‎12-18-2019 01:51

You can't manually set the time but it should reset itself whenever it syncs to your phone or computer based on the time on that device. Does your fitbit seem to be syncing ok?

 

The other thing that affects the time is the timezone in your profile. You can check yours at https://www.fitbit.com/settings/profile If you do change it then you'll need to sync again to update your fitbit.

Best Answer

‎01-16-2020 02:25

In response to SteveH

‎01-16-2020 02:25

Hi my Fitbit charge 3 seems to Be syncing fine but the time will not update it's constantly 2 hrs behind or more I have checked the time zone on my profile Also and that's fine???

Best Answer

‎02-28-2020 13:20

In response to SteveH

‎02-28-2020 13:20

I unintentionally let my battery die on my Versa 2, then charged it overnight.  when I put it on in the morning, the time was incorrect.  I sync'd the device five times [iPhone, desktop app, web site, desktop app again, iPhone again], after about 10 more minutes as I searched through the community forum, the time finally corrected itself.

Best Answer
0 Votes

‎08-21-2021 09:30

‎08-21-2021 09:30

Everything below is supposed to work but I just found that none of it worked for me. It turns out my time zone was set different. Even though it doesn’t matter to phone cause I had it set on automatically  change time per location, my Fitbit was looking at the time zone for some reason. Took me forever to figure it out.

Best Answer