12-30-2019
02:40
- last edited on
12-31-2019
11:52
by
RicardoFitbit
12-30-2019
02:40
- last edited on
12-31-2019
11:52
by
RicardoFitbit
I can not add versa to my account. How do I add this device?
Moderator edit: Subject for clarity
12-31-2019 11:50
12-31-2019 11:50
Hello! Welcome to the Community Forums @Margielu.
Thanks for your post. If you haven't already done so, I recommend you to check all the information that's specified on: How do I set up my Fitbit device? to check if all the requirements are correctly configured to setup your device. If you're experiencing difficulties with this process, you can move forward to the troubleshooting steps that are specified on: Why can't I set up my Fitbit device? and let me know how it goes.
I'll be around if you need anything else, please keep me posted.