12-21-2019
03:49
- last edited on
12-22-2019
19:05
by
RicardoFitbit
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

12-21-2019
03:49
- last edited on
12-22-2019
19:05
by
RicardoFitbit
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
I've set up hr but I don't get notifications on my Samsung fone . Is there anywhere in settings to enable feature.
Moderator edit: Subject for clarity

12-22-2019 19:05
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post



12-22-2019 19:05
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
Hi @Mandysfit, welcome to the Community Forums!
I appreciate the details that were shared in your post. If you haven't already done so, I recommend you to check: How do I get notifications from my phone on my Fitbit device? to see that all the necessary requirements to receive notifications on your Alta HR are correctly configured. After verifying this, please try the troubleshooting steps that are specified on: My Fitbit device isn't receiving notifications from my phone and let me know how it goes.
Keep me posted.

