01-01-2020
10:39
- last edited on
01-05-2020
18:55
by
RicardoFitbit
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01-01-2020
10:39
- last edited on
01-05-2020
18:55
by
RicardoFitbit
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Hi there. I just got the Versa 2 for Christmas. I am having difficulty setting up the phone notifications on my Fitbit. I have a Samsung Galaxy S9. I don't think I have set up everything for my fitbit but would like to start here as I have the basics down. Thank you in advance! 🙂
Moderator edit: Subject for clarity

01-05-2020 18:55
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01-05-2020 18:55
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Hi @KateKeir, welcome to the Community Forums! Sorry for the delayed reply.
I appreciate the details that were shared in your post. If you haven't already done so, I recommend you to check: How do I get notifications from my phone on my Fitbit device? to see that all the necessary requirements to receive notifications on your Versa 2 are correctly configured.
If you experience difficulties with this feature please try the troubleshooting steps that are specified on: My Fitbit device isn't receiving notifications from my phone and let me know how it goes.
Keep me posted and let me know if you have any additional questions.

