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Huawei Honor 8x compatibility

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‎05-04-2020 08:03 - last edited on ‎07-02-2020 07:51 by Moderator Alum

‎05-04-2020 08:03 - last edited on ‎07-02-2020 07:51 by Moderator Alum

I have a phone from one of the 3 largest manufactures in the world which is only 6 months old and it transpires that the Charge 3 is not compatible with it. It seems I can't get a refund either. At the least, Fitbit should clearly flag up that some very popular and current phones are not compatible. SO not a very happy customer. Is there any way around this?

 

 

Moderator Edit: Clarified subject

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‎07-02-2020 07:52

‎07-02-2020 07:52

It's great to see you around, @Ubik5.

 

I understand how are you feeling. Fitbit is compatible with more than 200 of the most popular Android, iOS and Windows mobile devices.

 

The full list of compatible devices with confirmed compatibility can be found here. If a device isn’t listed it doesn’t mean it won’t work with a Fitbit tracker or smartwatch. We routinely test new devices to ensure full compatibility with Fitbit devices and the Fitbit App, and are constantly working to confirm compatibility with new phone models.

 

A majority of Android phones running version 4.4 or higher will work with our products, however we cannot guarantee optimal performance on devices for which we have not tested and confirmed compatibility.

 

Let me know if you need anything else. 

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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‎07-02-2020 08:06

In response to AlejandraFitbit

‎07-02-2020 08:06

Hi,
Can you confirm if Huawei honor 9 lite 1 is yet approved for use with your
fitbit 3. Lld l31is model number
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