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Huawei nova 5 compatability with ionic pairing issues

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‎12-17-2019 21:24

‎12-17-2019 21:24

Please could you assist I have a new huawei nova 5t and my ionic and phone will not pair. 

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5 REPLIES 5

‎12-17-2019 23:34

‎12-17-2019 23:34

Hi @Surfarosa  I don't see it on the list of compatible devices? click to see

Stepping in the U.S.A. since September 2013. Android 14

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‎12-17-2019 23:40

In response to Odyssey13

‎12-17-2019 23:40

Why do I receive an occasional text from my phone...(not all All) able to change the watch face.... 

So there is some functionality, will the device become fullu compatible? 

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‎12-17-2019 23:46 - edited ‎12-18-2019 00:04

In response to Odyssey13

‎12-17-2019 23:46 - edited ‎12-18-2019 00:04

It seems all my daily stats etc are syncing. It's only  text email calling that aren't... The test. All functions also work

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‎12-18-2019 07:21

In response to Surfarosa

‎12-18-2019 07:21

@Surfarosa  from what I've read on the forums, there are times when a feature works, but it's not a guarantee it will work. As for when or if your phone will be fully compatible, I'm not sure.

Stepping in the U.S.A. since September 2013. Android 14

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‎12-18-2019 16:14 - edited ‎12-19-2019 06:58

In response to Odyssey13

‎12-18-2019 16:14 - edited ‎12-19-2019 06:58

Hi @Odyssey13 , nice to see you back! Thank you for your help on this thread!

 

@Surfarosa , nice to see you around. I'll be more than glad to help you further!

 

As Odyssey13 already mentioned, the Nova 5T has not been tested for compatibility, that is why is does not appear on the compatible devices' list.

This list includes all mobile devices that have been found to be fully compatible with the functions of our Fitbit trackers and watches as well as the Fitbit app.
If we have confirmed that a phone or tablet is not fully supported, this or that device may still work with the Fitbit app.


Our team is constantly trying to regularly test newly released mobile devices in order to ensure their full compatibility with our Fitbit devices and the Fitbit app.

 

Please also make sure that your mobile device also meets the minimum requirements of the Fitbit operating system. 


Due to the fact that your phone or tablet is not fully supported, we cannot warranty  a perfect functioning with our Fitbit devices and the Fitbit app

 

That being said, please have a look at these articles:Why are notifications delayed or missing?

How do I set up notifications?

 

I thank you for your kind understanding and would be happy to answer any further questions you may have.

JuanFitbit | Community Moderator, Fitbit. Hat dir mein Beitrag geholfen dann markier ihn als Lösung und gib mir Kudos !! Habt ihr Tipps um fitter zu werden? Lifestyle Discussion forum.

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