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Huawei p20 not syncing to Versa

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‎12-30-2018 14:40 - last edited on ‎12-31-2018 06:44 by Fitbit Moderator

‎12-30-2018 14:40 - last edited on ‎12-31-2018 06:44 by Fitbit Moderator

i have rexerece my Fitbit versa today and managed to get it set up and synced with my messages and stuff but 2 hours later it won't sync is there something that I can do to sort this?

 

 

Moderator edit: Clarified subject

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‎12-31-2018 06:44

‎12-31-2018 06:44

Welcome to the Forums @debza28.

 

Let me help you get your Versa to sync to your phone once again.

 

In this case I'd like to recommend that you try to follow the steps listed in this help article. Going through all of them should definitely help in getting it to sync to your P20.

 

Let me know if you have any further questions.

Lanuza | Community Moderator

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