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Huawei p30 pro and fitbit charge 2

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‎05-18-2019 08:17

‎05-18-2019 08:17

Over the last week or so since getting the phone the maps in walk and run have only shown straight lines rather than the actual route. In the last couple of days there are no maps displayed and on the fitbit the display no longer shows the phone icon to indicate connection for the GPS. All other data appears to be OK. Any thoughts? 

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‎05-18-2019 10:41

‎05-18-2019 10:41

Hi @Mark1912 . I’m sorry to tell you that your new phone is not on the list of Fitbit Supported Devices. This could be the reason that some of your features work but others do not. 

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