help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Showing results for 
Show  only  | Search instead for 
Did you mean: 

I can't add friends from my contacts

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎06-01-2017 14:40

‎06-01-2017 14:40

I have a charge hr and cannot see all of my phone contacts to connect with friends.

 

It's seems to come up with a random handful of my contacts but not all of them and more importantly not those friends I know have fitbits.

 

Any ideas how I resolve this issue??

 

Best Answer
0 Votes
1 REPLY 1

‎06-02-2017 10:34

‎06-02-2017 10:34

Hi, @Teedee76! It is nice to see new faces around. Robot Very Happy Hmmmm... in order for your contacts that also have Fitbit to show you need to have the email address associated to their Fitbit account in your contact's information. 

 

Let me know how that goes! Man Wink

 

 

Solange | Community Moderator, Fitbit
Best Answer