Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
If you are having problems syncing your Fitbit tracker with your Android Fitbit app, do the following:
1. Check that your app is up to date. Detailed information here: https://goo.gl/nPd1ru
2. Check that Bluetooth is currently enabled on your Android device and within the Fitbit App Devices settings.
3. Restart your tracker by following the instructions here: https://goo.gl/4PGHVW
4. Restart your mobile device
5. Attempt a force sync. Upper corner left > Devices > Your tracker's name > Sync Now.
6. If all the previous steps have not fixed the issue, please set up your tracker as a new device. Check the steps here: https://goo.gl/juDVAw
Best Answer