12-19-2025
15:40
- last edited on
12-19-2025
18:13
by
ManuFitbit
12-19-2025
15:40
- last edited on
12-19-2025
18:13
by
ManuFitbit
I recorded a walk on my Pixel 4 watch using the watch GPS. After syncing, all stats for the walk were present in the Fitbit app but I could find no visible track. The track IS present in my Garmin Connect app, so the watch has recorded the exercise properly and sent the data to my phone.
All software is current, I'm using Pixel 8 phone.
I'm a new user of Fitbit and this is a new pixel watch. I've been a long time user of Garmin.
Moderator edit: clarified subject.
Answered! Go to the Best Answer.
Best Answer12-20-2025 03:04
Platinum Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
12-20-2025 03:04
Hi, @PeteCol welcome to the community. May I suggest you review the permissions set in the Fitbit app on your phone? From "Settings" on your phone>Apps>Fitbit>permissions>check that "Location" is allowed. Let us know how you get on by posting here again.
Cheers
Gr4ndp4 | UK
AWAKE! for morning in the bowl of light has cast the stone that set the stars to flight.
12-20-2025 03:04
Platinum Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
12-20-2025 03:04
Hi, @PeteCol welcome to the community. May I suggest you review the permissions set in the Fitbit app on your phone? From "Settings" on your phone>Apps>Fitbit>permissions>check that "Location" is allowed. Let us know how you get on by posting here again.
Cheers
Gr4ndp4 | UK
AWAKE! for morning in the bowl of light has cast the stone that set the stars to flight.
12-20-2025 05:45
12-20-2025 05:45
I now have the tracks in Fitbit, thanks! Just to make sure I factory reset the watch, reinstalled Fitbit and did as you suggested.
All good, thanks again 👍
Now if.ypu can just fix Google Wallet payment cards is better all set 🤔
Best Answer12-20-2025 07:46
Platinum Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
12-20-2025 07:46
Hi, @PeteCol , thanks for the update. I'm pleased it worked out for you.
Cheers
Gr4ndp4 | UK
AWAKE! for morning in the bowl of light has cast the stone that set the stars to flight.
Best Answer12-20-2025 09:49
Platinum Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
12-20-2025 09:49
Hi, @PeteCol If youhave any issues with Google Wallet, you should post at Google Wallet Community and use the community console.
Cheers
Gr4ndp4 | UK
AWAKE! for morning in the bowl of light has cast the stone that set the stars to flight.