I unpaired my fitbit one

[KenjiB]

I unpaired my fitbit one from my android device and now it won't pair again without the original number I received when I first set up my fitbit.

[KenjiB]

I unpaired my fitbit one from my android device and now it won't pair again without the original number I received when I first set up my fitbit. I don't know how to pair it again.

[KenjiB]

I unpaired my fitbit one from my android device because it wasn't syncing, but now it won't pair it again without the code I had when I first opens and set up my fitbit. I don't know hour to get it to pair again.

[Odyssey13]

@KenjiB  Try setting up as a new device, using your existing account and password. That should generate a new four digit code for you.

Welcome to the forums.

[LP19]

I am having the same issue, I can't pair the device again. It tells me it found the device through Bluetooth, but then it says "Not Working?" and lists things to ensure it works and still nothing. 

[Odyssey13]

Welcome to the forums @LP19

See what this article on setting up your Fitbit might tell you - click to view

Sometimes it's just one step being missed. Let us know what happens.

[TKdog]

I am having the same issue with my Charge 2.  I have removed the device from the app and when I try to add it back, it says it connects and then is asking me for a 4 digit code?  I have no idea what that code would be?  I am using the app on my Android phone.

[Colinm39 · Accepted solution]

@TKdog  The 4 digit code will be displayed on your Charge 2, that's the acknowledgment that the "handshaking" has occurred.  Entering that will relink your Charge 2 to your phone.

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@TKdog wrote:

I am having the same issue with my Charge 2.  I have removed the device from the app and when I try to add it back, it says it connects and then is asking me for a 4 digit code?  I have no idea what that code would be?  I am using the app on my Android phone.

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[TKdog]

I'm not getting that code so I think the tracker is messed up. Thanks for
the reply.

[Colinm39]

@TKdogFitbits can communicate from about 40' (13m), there isn't another switched on Fitbit within range...

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@TKdog wrote:
I'm not getting that code so I think the tracker is messed up. Thanks for
the reply.

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