In 2 Challenges, can't join more

[Barbarahodson]

I am trying to join daily and weekly things it won't let me join says you can only join 5 I'm only in 2 ?

Moderator edit: edited title for clarity

[ErickFitbit]

@Barbarahodson Can you please share a screenshot of your Challenges screen and also of the error message that you're receiving so I can investigate this a bit further? Thanks in advance.

[lisasroughdraft]

I am having the exact same issue.  I reported this earlier in the month to fitbit and they told me that they are working hard on it.  Unfortunately it is hindering use of the device and if it doesn't clear up soon, I will have to move on to another fitness tracker.  

[lisasroughdraft]

I have also had this same problem.  I have been having the issue for months.  It's the same message you get if you actually did try to join 5 challenges, but it happens when you have only joined 2.

[lisasroughdraft]

[lisasroughdraft]

My guess is that it is counting "Ended" challenges in the "In Progress" challenges.

[JuanJoFitbit]

@lisasroughdraft Thanks for providing the screenshots and information requested! I will forward your information to our specialists for further review. You'll be updated with info.

I appreciate your understanding and let me know if more questions arise!