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Incorrect distance

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‎05-23-2019 14:36

‎05-23-2019 14:36

Hi. My Fitbit charge 3 shows incorrect distance. Think its since the last update just few days ago. 

Anyone experiencing the same problem or knows how to fix it? 

Thank you 

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‎05-23-2019 15:15

‎05-23-2019 15:15

Mine does the same. I manually set my stride, but it logs steps even when I'm asleep. I woke up this morning and apparently I'd done 64 steps. Help would be appreciated.

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‎04-02-2020 19:40

In response to Jeep_jockey

‎04-02-2020 19:40

It is probably counting arm movements while you are asleep as steps

 

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‎04-02-2020 19:42 - edited ‎04-02-2020 19:43

‎04-02-2020 19:42 - edited ‎04-02-2020 19:43

The miles my Versa shows for my outdoor walks is almost half the actual distance!  Map My Walk app gets the distances correct.  I don't understand what the problem is.

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