Solved: Incorrect time/day - Fitbit Community

Incorrect time/day

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DebHB

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I'm unable to reset the time/day. I've had my watch off for over a week & I put it on yesterday, woke up this morning & it's 3 hrs off & 2 days behind. How do I reset it? It doesn't seem to be syncing with my phone either. ????

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Odyssey13

Diamond Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more

40960 3891 22998

Hi @DebHB You can't set the time or date manually on these devices. That actually comes from the compatible phone or tablet used to sync. Things have been changing over the years.

About time - click to read.

Compatible devices - click to read.

Trouble syncing? click to learn more

Stepping in the U.S.A. since September 2013. Android 14

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Odyssey13

Diamond Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more

40960 3891 22998

Hi @DebHB You can't set the time or date manually on these devices. That actually comes from the compatible phone or tablet used to sync. Things have been changing over the years.

About time - click to read.

Compatible devices - click to read.

Trouble syncing? click to learn more

Stepping in the U.S.A. since September 2013. Android 14

Best Answer