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Incorrect time on Fitbit

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‎12-28-2018 23:35 - last edited on ‎12-30-2018 06:50 by Fitbit Moderator

‎12-28-2018 23:35 - last edited on ‎12-30-2018 06:50 by Fitbit Moderator

Why is my Fitbit time 2 minutes behind my phone time?

 

 

Moderator edit: updated subject for clarity

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2 REPLIES 2

‎12-30-2018 09:10

‎12-30-2018 09:10

@BuffyB Welcome to the Fitbit Community! I hope you're doing well! Sorry to hear that your Fitbit is showing the incorrect time. When was the last time your device synced? Which Fitbit device do you have? Make sure that it is sync with your phone. You can try going to account (tap the top right button) then advanced settings, timezone and select any other timezone. Sync your device and then change it back to the correct timezone and sync again.

 

Let me know how it goes!

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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‎01-01-2019 21:32

In response to AlvaroFitbit

‎01-01-2019 21:32

Unfortunately this did not work.
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