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Incorrect time on Versa 2

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‎01-20-2021 12:36 - last edited on ‎01-20-2021 14:59 by Fitbit Moderator

‎01-20-2021 12:36 - last edited on ‎01-20-2021 14:59 by Fitbit Moderator

My Versa 2 is running 10 minutes behind 

 

Moderator Edit: Clarified subject

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‎01-20-2021 14:58

‎01-20-2021 14:58

Hi @Magpie1315, welcome to the Community Forums.

 

Thanks for bringing this to our attention. Let me share with you that our Fitbit devices use your mobile device information to display the time with the syncing process, therefore, by simply syncing your Versa 2 it should display the time that’s configured on your phone.

 

However, this may also be fixed by updating the time zone in your Personal Settings. For step-by-step instructions, please check our help article: How do I change the time on my Fitbit device? and let me know how it goes.

 

Let me know if further assistance is needed, I’ll be here.

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