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Incorrect time on device

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‎04-07-2020 17:27 - last edited on ‎04-26-2020 14:55 by Fitbit Moderator

‎04-07-2020 17:27 - last edited on ‎04-26-2020 14:55 by Fitbit Moderator

Clock had changed from going to different time zone.  Now that I'm back home it will not change back

 

Moderator edit: Subject for clarity 

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‎04-26-2020 14:54

‎04-26-2020 14:54

Hello @parchquill99 welcome to the Community Forums! Sorry for the delay in responding.

 

I appreciate the information that was shared in your post. Let me share with you that our Fitbit devices use your mobile device information to display the time with the syncing process, therefore, by simply syncing your Fitbit it should display the correct time.

 

However, this may be fixed by updating the time zone setting in your Personal Settings. For step-by-step instructions, please see our help article: How do I change the time on my Fitbit device? and let me know how it goes.

 

Keep me posted and let me know if you have any additional questions.

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