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Not receiving notifications on Versa 2 with OnePlus 6T

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‎04-08-2020 04:08 - last edited on ‎04-26-2020 14:51 by Fitbit Moderator

‎04-08-2020 04:08 - last edited on ‎04-26-2020 14:51 by Fitbit Moderator

I just bought my Versa2 and tracking steps etc is going great. But I cannot get any notifications to come through, even though I have them enabled on the settings. I am using my OnePlus 6T phone, which is android version10, OS version 10.3.2 so it is up to the latest spec, but I cannot seem to get whatsapp messages etc to come through. Any tips/tricks on how to do this?

 

Moderator edit: Subject for clarity 

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‎04-26-2020 14:50

‎04-26-2020 14:50

Hi @TaraKenny, welcome to the Community Forums! Sorry for the delay in responding your post.

 

I appreciate the details that were shared in your post. To resolve your notifications issue, I recommend you to check: How do I get notifications from my phone on my Fitbit device? to see that all the necessary requirements to receive notifications on your Fitbit are correctly configured and to try some troubleshooting steps.

 

Keep me posted and let me know if you have any additional questions.

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