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Inspire 2 no longer getting notifications.

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‎06-28-2021 14:59

‎06-28-2021 14:59

I was receiving notifications without any issues. Nothing changed, no updates, no changes in settings. Now, I am not getting any notifications at all. I charged my Inspire 2 and have not received a notification since before charging. I followed troubleshooting guides, no fix.  I spoke to Customer Service. She made sure all settings were correct, check to see if Bluetooth was connected and everything was syncing correctly. It was. I have a case # and will call back if things aren't coming thru soon. Just hoped I could get help here first. 

Thanks!

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‎07-01-2021 16:32 - last edited on ‎11-10-2024 06:40 by Fitbit Moderator

‎07-01-2021 16:32 - last edited on ‎11-10-2024 06:40 by Fitbit Moderator

@CPeregrina Welcome to the Fitbit Community. Thanks for the troubleshooting performed prior to posting. 

I appreciate the details mentioned. Since you have a case with our Support team, it's recommended to continue the communication with them, they'll be happy to continue assisting you. 

Have a good rest of the week. 

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